May 26, 2020

Good Afternoon Gardner Animal Care Center Family:

We hope everyone enjoyed the Memorial Day Weekend. On May 18th, according to Gov. Baker’s reopening plan, the Gardner Animal Care Center initiated our plans for reopening based on state regulations. While the Covid-19 pandemic is far from over, we are optimistic that over the coming weeks, we will be able to return to some form of normalcy in the routine care of our patients. Here are how things will look over the next couple of weeks barring any setbacks in Massachusetts.

Next two weeks:

• Curbside Service will continue with no owners inside the building.
• We will be open for routine, medical, dental and surgical care of our patients. Please bear with us as we restart wellness visits. Our appointments will still be limited but will increase over the coming weeks. Appointments are booked for 30 minutes to accommodate curbside service.
• Beginning June 1st, for pets that have attended our daycare in the past, we will reopen day care from 7 am to 6 pm.
  • Drop offs will be in the back-parking lot.
  • A team member will check your pet in for the day.
  • Vaccine and fecal requirements need to be up to date.
  • We apologize if COVID-19 caused your pet to fall out of compliance and we will try work with you to update your pet as quickly as possible. Please let us know if your pet is out of date so we can work with you.
• Our Online Store is available from our website to obtain preventives and food for your pets. Auto shipping pet food has increased greatly since COVID-19 started. Let us ship your pet’s food to your door.
• Telemedicine is available to our clients especially when appointments are full via the AirVet app downloaded from the App Store or Google Play. You can communicate with one of our doctors or an Airvet network doctor if an emergency.

As mandated by the state, we ask our clients bringing their pets to the GACC to wear a mask or other suitable face covering per the regulations announced by Gov. Baker. Our team members will continue wearing their masks.

If you are not feeling well or your pet has been exposed to a suspected or confirmed case of COVID-19, please let us know prior to your appointment.

Your continued support, patience and understanding is critical as we start expanding services. We will remain committed to serving the needs of our community and your pets.

The team at the Gardner Animal Care Center